NHTSA Complaint #10519727 — 2004 BMW X5

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number 10519727
Vehicle 2004 BMW X5
Component STRUCTURE:BODY:DOOR
Date of Incident
Date Filed
Mileage 117,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

RECENTLY PURCHASED THIS VEHICLE USED, THE EXTERNAL DRIVER DOOR LATCH NOT WORKING, HAVE TO CLIMB OVER FROM PASSENGER SIDE OF VEHICLE, THIS IS RIDICULOUS, THIS IS ONE OF SEVERAL ISSUES I AM HAVING WITH THIS VEHICLE. I HAVE DONE SOME RESEARCH AND SEE THIS IS COMMON PROBLEM AND IT SHOULD BE ADDRESSED BY BMW. I HAVE HAD 2 OTHER USED VEHICLES WHICH BOTH HAVE LASTED ME 10 YEARS FROM THE DATES I PURCHASED THEM (AND THEY WERE ALREADY 8 AND 10 YEARS OLD. THIS IS MY FIRST BMW AND MIGHT BE MY LAST IF BMW DOES NOT TAKE ISSUES WITH THEIR VEHICLES SERIOUSLY AND HELP CONSUMERS. I AM SO SURPRISED AND DISAPPOINTED BY ALL OF THE ISSUES THAT HAVE BEEN IGNORED. THE DIFFERENCE COULD BE BIG BECAUSE THEY COULD LOSE ALOT OF WOULD-BE LOYAL CONSUMERS. *TR

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