NHTSA Complaint #10519596 — 2010 MERCURY MILAN

WHEN I WAS DRIVING TO WORK ON SUNDAY, I WAS GOING 70 ON THE INTERSTATE (I HAD MY CAR SET ON CRUISE CONTROL). OUT OF NOWHERE, THE WRENCH LIGHT TURNED ON, MY CAR MADE A VERY LOUD NOISE, AND I WAS UNABLE TO ACCELERATE MY CAR. I HAD TO PULL OVER AT AN EXIT, AND WHEN I CAME TO A COMPLETE STOP, MY CAR WAS SHAKING PROFUSELY. I TURNED MY CAR OFF, AND WHEN I TRIED TO START IT, IT TOOK IT SEVERAL SECONDS TO ACTUALLY START. I FIGURED IT WAS JUST A GLITCH, SO I DIDN'T WORRY ABOUT IT. TWO DAYS LATER, I WAS DRIVING DOWN ANOTHER ROAD GOING 45 MPH, AND I WAS DRIVING UP A HILL (MY FOOT WAS ON THE ACCELERATOR). THE SAME THING HAPPENED AGAIN. SO I TOOK MY CAR TO A FORD DEALER, AND THEY DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THEN, THEY INFORMED ME THAT THE SPECIFIC THROTTLE BODY THAT I NEEDED WAS BACK-ORDERED FOR 6 WEEKS (ISN'T THAT A SIGN THAT THERE NEEDS TO BE A RECALL??), AND THAT I WOULD HAVE TO CONTINUE TO DRIVE MY CAR LIKE THIS UNTIL THE END OF JULY. AFTER RESEARCHING THE ISSUE, I FOUND THAT OVER 27,000 THROTTLE BODIES HAVE BEEN REPLACED (FOXNEWS.COM), AND THAT THERE ARE MANY OTHER ISSUES THAT HAVE COME UP WITH MY CAR. I DON'T FEEL SAFE WHEN I AM DRIVING, ESPECIALLY BECAUSE THE THROTTLE BODY "DIES" (IF THAT'S WHAT THE TECHNICAL TERM IS) WITHOUT ANY WARNING. *TR