NHTSA Complaint #10519403 — 2007 DODGE RAM 2500

MY WIFE WAS DRIVING THE VEHICLE DOWN HWY 29 IN LAKE COUNTY AND STARTED HEARING A NOISE FROM UNDER THE VEHICLE ONLY WHEN DRIVING SHE PULLED OVER AND COULDN'T SEE THE PROBLEM SO SHE CONTINUED DRIVING TILL SHE COULD GET TO MY PLACE OF EMPLOYMENT WHERE I COULD CLIMB UNDER THE VEHICLE AND INSPECT IT WHERE I FOUND THAT THE SHIELD ON THE FUEL TANK HAD BROKE AND WAS FLOPPING ON THE DRIVE SHAFT WEARING A GROVE IN IT. I HAD TO TEAR OFF THE FLIMSY METAL UNTIL I COULD HAVE IT REPLACED . I PURCHASED THE NEW PIECE FROM DODGE THAT WAS INCREDIBLY HEAVIER DUTY THAN THE ORIGINAL, I WAS TOLD BY DODGE THAT THERE WAS A RECALL FOR FUEL TANK SHIELDS BUT MY TRUCK WASN'T INCLUDED IN THE RECALL, EVEN THOUGH MY TRUCK CLEARLY HAD THE SAME PART THIS COULD OF DAMAGED THE FUEL TANK CAUSING A FUEL LEAK . HOBLIT DODGE IN WOODLAND CA. INSTALLED THE NEW SHIELD AND WOULDN'T DO ANYTHING ABOUT THE PART OR THE LABOR, NEITHER WOULD LITHIA DODGE OF SANTA ROSA CA. I HAVE RETAINED THE OLD SHIELD FOR PROOF AS WELL AS THE BILLS TO BUY AND REPLACE IT. *TR