NHTSA Complaint #10519393 — 2009 DODGE JOURNEY AWD ELECTRICAL SYSTEM

Complaint Details

ODI Number	10519393
Vehicle	2009 DODGE JOURNEY AWD
Component	ELECTRICAL SYSTEM
Date of Incident	June 12, 2012
Date Filed	June 11, 2013
Mileage	94,702 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE CAR WILL NOT START ON A RANDOM BASIS. ALL LIGHTS, RADIO, DASH WORKING PROPERLY BUT THE CAR JUST "CLICKS" AND REFUSES TO CRANK OVER. WE WERE ABLE TO GET THE CAR TO THE SHOP WHERE THEY DID A SOFTWARE UPDATE AND BOUGHT A NEW BATTERY. EXACTLY ONE YEAR LATER, SAME PROBLEMS. WE'VE HAD IT INTO THE SHOP ON TWO OCCASIONS IN THE LAST TWO WEEKS AND BOTH TIMES WERE TOLD NOTHING WAS WRONG (ALTHOUGH THEY DID PUT A NEW BATTERY IN). NEXT DAY CAR WOULD NOT START AGAIN . NOW IT IS STUCK OUT OF TOWN AND IS BEING TOWED TO A DIFFERENT DEALERSHIP FOR REPAIR. *TR

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