NHTSA Complaint #10514975 — 2012 VOLKSWAGEN JETTA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10514975 |
| Vehicle | 2012 VOLKSWAGEN JETTA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I WAS DRIVING ON THE INTERSTATE ON MODERATE TRAFFIC AT ABOUT 35 MPH WHEN ALL OF A SUDDEN THE CAR STALLED AND THE STEERING WHEEL AND BRAKES GOT REALLY HARD. I HAD TO USE THE EMERGENCY BRAKE TO STOP THE CAR BECAUSE THE BRAKES WOULDN'T WORK. MY JETTA HAS THE AUTOMATIC TRANSMISSION AND IT WAS SET ON "MANUAL WITH NO CLUTCH" WHEN IT HAPPENED. THE THING IS I WASN'T EVEN TOUCHING THAT WHEN THE CAR STALLED. THAT FIRST INCIDENT HAPPENED LESS THAN 2 WEEKS AFTER I'D GOTTEN THE CAR FRESH OFF THE DEALERSHIP. I DIDN'T WANT TO ADMIT THAT THERE WAS SOMETHING WRONG WITH THE CAR BECAUSE I WAS EXCITED TO HAVE A NEW CAR. I'VE OWNED THE CAR FOR ALMOST A YEAR NOW AND IT HAS HAPPENED AT LEAST 7 OTHER TIMES. NOW I REALIZE THIS IS VERY DANGEROUS BECAUSE WHEN THE CAR STALLS THE STEERING WHEELS GETS VERY HARD AND IT MAKES IT ALMOST IMPOSSIBLE TO MOVE THE STEERING WHEEL OR USE THE BRAKES. I'M NOT HAPPY. *TR
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