NHTSA Complaint #10514673 — 2013 HYUNDAI ACCENT

SE MODEL. SUPPOSED TO GET 29 MPG CITY. GETTING 17-20 CITY. ABOUT FEB 28 I APPLIED FOR ONLINE APPOINTMENT FOR HYUNDAI'S LOS ANGELES DEALER OPEN TO THE PUBLIC. HYUNDAI HANDBOOK PAGE 4 SAYS, "REGULAR MAINTENANCE AND INSPECTION BY SKILLED HYUNDAI TECHNICIANS IS THE KEY TO MORE EFFICIENT OPERATION OF THE VEHICLE." SINCE A PAST VISIT SAW THE DEALER AND POLICE THREATEN ME WITH ARREST BECAUSE OF MY [COLOR] AND DEMAND FOR SERVICE, I WROTE THEM IN ADVANCE I MIGHT BRING ARMED GUARD FOR PROTECTION. MY ONLINE APPOINTMENT ASKED THEM TO CHECK THE MPG, STEERING WHEEL VIBRATION, MOTOR MOUNTS, CARBON IN EXHAUST ETC. ARRIVING MAR 30 ABOUT 10:30 AM WITH MY OWN UNIFORMED ARMED SECURITY, A MAN CLAIMING TO BE HYUNDAI SECURITY WOULD NOT GIVE HIS NAME, CLAIMED THE PRESIDENT OF THE DEALERSHIP BANNED ME FROM THE PROPERTY, THAT THE POLICE WERE ON THE WAY. I SHOWED HIM MY CONFIRMATION BUT HE DISREGARDED IT. SINCE HE HAD SHUT THE GATE IN MY FACE, I WAS NOT ABLE TO DRIVE MY CAR TO THE SERVICE AREA. I HAD PLANNED TO LOOK AT OTHER CARS FOR PURCHASE AT ANOTHER CAR DEALER NEXT DOOR. I WENT THERE WITH MY GUARD WHO WAS WITH ME FOR MEALS AT TWO FAST FOOD PLACES AND NO WORKERS OR CUSTOMERS COMPLAINED. ABOUT 11:00, STILL AT THE OTHER DEALER, I WAS SURROUNDED BY SIX INGLEWOOD POLICE CARS. THE OFFICERS SAID THEY RESPONDED TO CALL OF A [RACE] BLACK MAN WITH A WEAPON. THE OFFICERS TOLD ME IF I CAME BACK TO THE HYUNDAI DEALER THEY WOULD ARREST ME AND CHARGE ME WITH TRESPASSING. EDITOR: IF YOU READ THE CA. TRESPASS LAWS, I WAS NOT TRESPASSING. I FEEL THE DEALER MADE A FALSE POLICE REPORT TO ENDANGER ME. I ALSO HAD LETTER FROM CORPORATE AND THE WARRANTY TELLING ME I COULD GO TO THE DEALER FOR SERVICE. HYUNDAI NEEDS TO FIRE SOME WORKERS IF THEY DO NOT KNOW HOW TO PROVIDE WARRANTY SERVICE THAT CAR OWNERS ARE ENTITLED TO. HYUNDAI OFFICIALS CLAIM THEY WILL SUE AND ARREST THOSE WHO POST ON YOUTUBE ABOUT HYUNDAI. *TR