NHTSA Complaint #10514498 — 2013 NISSAN ALTIMA

WELL I NOTICED THAT MY PASSENGER AIRBAG OFF LIGHT WAS ON WITH A PASSENGER SITTING IN THE VEHICLE, IT HAS DONE THIS MANY TIMES, AND I EVEN HAVE A VIDEO OF ME SITTING IN IT AND I WEIGHT 180LBS WITH THE LIGHT ON WHILE THE CAR IS BEING DRIVEN. I HAVE TAKEN IT IN TO THE DEALERSHIP 3 DIFFERENT TIMES FOR THIS PROBLEM. EACH TIME THEY HAVE TOLD ME THAT THEY HAVE RESET THE SEAT. IT IS STILL DOING IT, THE VIDEO CAME AFTER THE THIRD TIME AND JUST 3 DAYS AGO. I CALLED NISSAN ABOUT THIS AND MY OTHER BIG PROBLEMS AND THEY HAVE TOLD ME THAT I SHOULD TAKE IT TO ANOTHER DEALER. THERE IS A RECALL ON THIS THROUGH NISSAN AND YET I HAVE BROUGHT IT IN 3 SEPARATE TIMES AND THEY STILL KEEP TELLING ME ITS OK. NO SIR. NISSAN SEEMS TO JUST NOT CARE I HAVE ASKED THEM MANY TIMES FOR A NISSAN REP TO COME OUT AND LOOK AT MY CAR AND THEY JUST KEEP TELLING ME TO TAKE IT TO A DIFFERENT DEALER. THE PROBLEM IS ALL THE NISSAN DEALERS AROUND ME ARE OWNED AND MANAGED BY THE SAME COMPANY. AND NISSAN WILL NOT HELP ME WITH A LOANER CAR IF I DRIVE IT 200 MILES AWAY TO THE NEXT DEALER. SO I AM JUST SCREWED. VERY UPSET WITH HOW NISSAN RUNS THEIR BUSINESS. THIS IS MY FIRST AND LAST NISSAN EVER! *TR