NHTSA Complaint #10514463 — 2012 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10514463
Vehicle 2012 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage 2,400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

WHILE ATTEMPTING TO ACCELERATE IN INTERSTATE TRAFFIC, THE ENGINE BOGGED DOWN TO THE POINT OF HAVING TO PULL OVER. THE TRUCK HAS BEEN INTO THE DEALERSHIP ON THREE SEPARATE OCCASIONS FOR THIS ISSUE, AND IS CURRENTLY IN THERE, AND HAS BEEN FOR A WEEK, WITH NO END IN SIGHT!!!. THE LAST TIME THE HESITATION HAPPENED VERY NEARLY RESULTED IN A MULTIPLE CAR PILE UP BEHIND ME AS I WAS ATTEMPTING TO MERGE ONTO AN INTERSTATE RAMP. I SPOKE TO FORD CUSTOMER SERVICE 1-800-392-3673 REFERENCE NUMBER [XXX] AND SPOKE WITH "[XXX]" WHO DENIES THAT THERE IS A PROBLEM, EVEN THOUGH EVERY SINGLE REPRESENTATIVE AT FORD DEALERSHIP AND HQ ADMIT THAT THERE IS A PROBLEM WITH THE F150 ECOBOOST. THEY ARE REFUSING TO CONSIDER THIS AS A CANDIDATE FOR THE VIRGINIA LEMON LAW, EVEN THOUGH IT QUALIFIES COMPLETELY. THE DEALER HAS NO IDEA HOW TO CORRECT THIS ISSUE, AND HAS ADMITTED SO. THEY CONTINUE TO MISLEAD ME AND PROLONG THE INEVITABLE. FORD NEEDS TO STEP UP TO THE PLATE AND RESOLVE THIS ISSUE WITH THEIR LIFELONG, AND LOYAL CUSTOMERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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