NHTSA Complaint #10514380 — 2000 CHEVROLET IMPALA

I AM HAVING PROBLEMS WITH THE STEERING OF MY IMPALA WITH LOW MILEAGE. SEVERAL YEARS AGO I WAS NOTIFIED OF A RECALL INVOLVED IN THE IMPALA'S STEERING AND A PART WAS REPLACED AND DURING THAT TIME DEALER ALSO CHANGED OUT THE RACK AND PINION. I BARELY GOT MY VEHICLE HOME ON THURSDAY AND COULD HAVE BEEN IN A VERY BAD ACCIDENT IF I HAD NOT DRIVEN CAUTIOUSLY FOR THE FEW YARDS I HAD TO GO. I COULD BARELY TURN MY STEERING WHEEL AND THE VEHICLE SOUNDED SO AWFUL. I WAS VERY CLOSE TO MY HOME, SO I SLOWLY WENT A FEW YARDS. MY STEERING WAS GONE BUT SOME HOW I GOT MY CAR PARKED SAFELY AT MY APARTMENT AND THE TOW COMPANY HAD TO TOW IT LATER. MY MECHANIC JUST TOLD ME THAT THE RACK AND PINION HAVE FAILED AND THEY WERE JUST REPLACED A FEW YEARS AGO AND SHOULD NOT HAVE DONE SO WITH THE LITTLE MILEAGE MY VEHICLE HAS. THE RACK HAD CAUSED ALL THE FLUID TO LEAK OUT. HOW CAN THAT BE IF IT WAS GOOD MANUFACTURE PARTS THAT WERE PUT IN THE STEERING. I AM VERY ANGRY THAT THE COMPANY WILL NOT STAND BY THEIR IMPALAS AND THAT THEY CONTINUE TO BE ALLOWED TO HAVE VEHICLES THAT ARE UNSAFE. LUCKILY I WAS ALMOST HOME AND DID NOT GET IN AN ACCIDENT. *TR