NHTSA Complaint #10514114 — 1997 PONTIAC GRAND PRIX ENGINE

Complaint Details

ODI Number	10514114
Vehicle	1997 PONTIAC GRAND PRIX
Component	ENGINE
Date of Incident	May 17, 2013
Date Filed	May 29, 2013
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

AFTER LEAVING WORK ON FRIDAY MAY 17, 2013 I WENT TO COMPLETE SEVERAL ERRANDS BEFORE DRIVING TO THE NEAREST GYM. UPON MY ARRIVAL I NOTICED A SCENT WHICH I BELIEVE WAS COMING FROM MY CAR THEN PROCEEDED TO PULL INTO THE PARKING LOT OF THE GYM, PARK THE CAR, TURN THE ENGINE OFF AND OPEN THE HOOD OF THE CAR. AFTER DOING SO, I WAS SHOCKED TO DISCOVER THAT MY ENGINE WAS ON FIRE ALONG WITH ALL THE OTHER COMPONENTS UNDER THE HOOD SUCH AS MY ELECTRICAL WIRING AND SPARK PLUGS. I HAD A SAFETY RECALL ACT (REPAIR) PERFORMED ON MY CAR IN FEBRUARY 2013 BY A GM DEALERSHIP, WHICH I THOUGHT WAS COMPLETELY SAFE AND WOULD GIVE MY CAR LONGEVITY ACTUALLY DID THE OPPOSITE. I FILED A CASE WITH GM REGARDING THIS MATTER BUT HAVE BEEN GIVEN THE RUN-A-ROUND AS OF MAY 20,2013. I'M VERY UNHAPPY WITH THEIR CUSTOMER SERVICE THUS FAR AND NEED ASSISTANCE IN ADDRESSING THIS DANGEROUS MATTER. *TR

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