NHTSA Complaint #10514014 — 2010 CHEVROLET TRAVERSE

WATER PUMP REPLACED IN MARCH 2013, COVERED UNDER WARRANTY. HVAC ACTUATOR ALSO REPLACED AT THIS TIME. 2000 MILE TRIP MADE AFTER REPAIR AND UPON RETURN ENGINE SUFFERED CATASTROPHIC FAILURE ON APRIL 2, 2013. DIAGNOSIS CATASTROPHIC FAILURE OF THE 3RD CYLINDER. CAUSE UNKNOWN. OCCURRED DURING MORNING COMMUTE ON HEAVILY TRAFFICKED HIGHWAY. CHILDREN WERE IN CAR WHEN IT STALLED. HAD TO BE PUSHED FROM CENTER LANE OF TRAFFIC AND THEN TOWED TO DEALER. ONE WEEK AFTER CAR RETURNED FROM ENGINE REPLACEMENT, LEAK APPEARED IN HVAC. LEAK REPAIRED AND CAR RETRIEVED APRIL 29, 2013. A WEEK TO THE DAY OF THE CAR BEING REPAIRED, SERVICE STABILITRAK SYSTEM LIGHT CAME ON. POWER STEERING SEEMED NON EXISTENT AND CHECK ENGINE LIGHT APPEARED. THIS PROBLEM REQUIRED REPLACEMENT OF INTERNAL MODE SWITCH, REPROGRAMMING OF ELECTRONIC CONTROL MODULE AND TRANSMISSION CONTROL MODULE. CAR RETRIEVED MAY 7, 2013. CAR RETURNED BUT STEERING WHEEL STILL DIFFICULT TO TURN AND SQUEAKS WHEN IN USE. PROBLEM SEEMS TO WORSEN WITH INCREASING TEMPERATURES. ADDITIONALLY, RADIO WILL NOT ALWAYS SHUT OFF AFTER DRIVER DOOR OPENED. SERVICE STATED THEY COULD NOT REPRODUCE PROBLEM BUT HAPPENS FREQUENTLY TO DRIVER. 4 SERIOUS SERVICE REQUIREMENTS IN TWO MONTHS FOR A 2.5 YEAR OLD CAR WITH UNDER 60K MILES. CHEVROLET CERTAINLY DOESN'T MAKE A VEHICLE TO LAST AND THIS VEHICLE IS CERTAINLY NOT A CAR TO CALL SAFE OR RELIABLE. *TR