NHTSA Complaint #10512963 — 2007 CHRYSLER 300

TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED THAT THE GEAR SHIFTER COULD NOT BE MOVED FROM PARK. THE CONSOLE PANEL WAS REMOVED IN ORDER TO ENGAGE THE EMERGENCY MECHANISM LOCATED UNDER THE GEAR SHIFT INTERLOCK LEVER. THE TEMPORARY FIX ALLOWED THE CONTACT TO SHIFT THE GEAR LEVER OUT OF PARK HOWEVER, WHEN THE VEHICLE WAS STATIONARY, THE GEAR HAD TO BE SHIFTED INTO NEUTRAL WITH THE EMERGENCY BRAKE ENGAGED. THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM RELATED TO THE TRANSMISSION SHIFTER INTERLOCK LEVER. THE CONTACT WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN THE MANUFACTURER'S CUSTOMER SATISFACTION PROGRAM. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,970.