NHTSA Complaint #10512677 — 2005 NISSAN FRONTIER

MY TRUCK BEGAN DISPLAYING SYMPTOMS OF CATASTROPHIC TRANSMISSION FAILURE. FOR EXAMPLE, GEAR SLIPPAGE AND SHUDDERING AS IF ROLLING OVER RUMBLE STRIPS. I TOOK IT TO A MECHANIC AND THEY FOUND THE COOLANT HAD TRANSFORMED INTO A THICK PINK SUBSTANCE. IT WAS DETERMINED THAT A SEAL HAD FAILED IN THE RADIATOR CAUSING COOLANT TO MIX WITH THE TRANSMISSION FLUID. THIS THEN BAKED INSIDE THE TRANSMISSION. WE REPLACED THE RADIATOR AND SO FAR HAVE DELAYED THE INEVITABLE REPLACEMENT OF THE TRANSMISSION. I CALLED LOCAL NISSAN DEALERSHIPS AND THEY KNOW ABOUT THE PROBLEM BUT DECLINED TO OFFER SIGNIFICANT INFORMATION. I CONTACTED NISSAN AND BECAUSE OF LANGUAGE BARRIERS, ETC., THEY WOULD NOT ADDRESS MY ISSUE. I CONTACTED THE BBB AND A NISSAN REPRESENTATIVE EVENTUALLY CALLED ME, BUT IN THE END DISREGARDED MY ISSUES WITH MOCK CONCERN. I CONTACTED THE MN ATTORNEY GENERAL AND THEY SAID I MIGHT TAKE THEM TO SMALL CLAIMS COURT. IT SEEMS THAT NISSAN HAS CONCOCTED A WARRANTY THAT ONLY BENEFITS PEOPLE WHO EXPERIENCE THE PROBLEM AT A VERY PREMATURE STAGE. *TR