NHTSA Complaint #10512092 — 2008 JEEP LIBERTY

ROUGHLY TWO YEARS AGO WHILE DRIVING ON A HIGHWAY I NOTICED PART OF MY SKY SLIDER MOON ROOF STARTED TO HAVE GAPS OF DAYLIGHT IN BETWEEN IT, I THEN NOTICED THAT THE FRONT PART OF MY SKY SLIDER STARTED TO FLIP BACKWARD. WHEN I NOTICED PART OF MY SKY SLIDER WAS FLIPPING BACKWARD I PROCEEDED TO GET OFF THE HIGHWAY, KNOWING IF IT RANDOMLY STARTED TO FLIP BACKWARD IT COULD CATCH WIND AND RIP OFF COMPLETELY HITTING THE VEHICLE BEHIND ME. I IMMEDIATELY DROVE IT TO THE DEALERSHIP TO HAVE THEM LOOK AT IT, THEY BASICALLY TOLD ME THIS IS A COMMON PROBLEM AND THAT IT WOULD BE AROUND $2500-$3000 TO FIX. I ENDED UP TAKING IT TO A DIFFERENT AUTO SHOP TO HAVE IT FIXED AT A MUCH MORE REASONABLE PRICE. NOW, THE SECOND TIME HAPPENED JUST A FEW DAYS AGO, I WAS ONCE AGAIN DRIVING ON THE HIGHWAY, (PLEASE NOTE, I HAVE NOT USED THIS SKY SLIDER SINCE HAVING IT REPAIRED TWO YEARS AGO IN FEAR THAT IT WOULD BREAK AGAIN) AND WHILE MY ROOF WAS CLOSED I ONCE AGAIN NOTICED THAT I COULD SEE DAY LIGHT BETWEEN MY CAR AND MY SKY SLIDER. PULLING OFF THE HIGHWAY I GET OUT AND CHECK, ONLY TO NOTICE THAT THE TWO BACK ENDS OF THIS ROOF HAD BEEN COMPLETELY BROKE OFF THE TRACK AND HAD BEGAN TO FLAP IN THE WIND WHILE DRIVING. NOW WITH FEAR OF IT RIPPING OFF COMPLETELY AND HITTING THE CAR BEHIND ME I AM STRANDED. I HAVE TAKEN IT TO TWO DEALERSHIPS SINCE, TO LEARN THAT CHRYSLER HAS DISCONTINUED MAKING THIS FEATURE, KNOWING THE PROBLEMS IT HAS, HOWEVER BOTH DEALERSHIPS TOLD ME THE SAME THING, THERE WAS NOTHING THEY COULD DO AND ONCE AGAIN I WOULD NEED TO PUT $2500-$3000 INTO FIXING IT, AGAIN! I'M CONCERNED TO RE FIX THIS VEHICLE AND ONCE AGAIN BE DRIVING ON THE HIGHWAY WHEN MY ROOF STARTS TO RIP OFF, CAUSING A SAFETY HAZARD FOR ANYONE THAT MIGHT BE ON THE HIGHWAY AT THE TIME. *TR