NHTSA Complaint #10511997 — 2009 MINI COOPER

I HAD MY OIL CHANGED AND AUTOMATIC SHIFTER REPLACED UNDER WARRANTY RITE AROUND 49500 ON ODOMETER. I HAVE A 100K MAINTENANCE CARE PLAN THAT COVERS ALL ENGINE OIL CHANGES, BRAKES AND ROTORS. BUT RIGHT AROUND 53000 I KEPT GETTING THE SERVICE IN 1700 MILES LIGHT WHEN EVER I START THE CAR AND GOES AWAY. THE MILES STARTED REDUCING SOONER THAN THE ACTUAL MILES DRIVEN. I WENT TO MINI SHOWROOM TO CHECK WHAT WAS GOING ON AND THEY SAID I NEED A OIL CHANGE ACCORDING TO KEY FOB (THEY CHANGED MY ENGINE OIL JUST 3K MILES BACK) . I GOT THE CALL THAT AFTERNOON SAYING MY TIMING CHAIN TENSOR WAS BAD AND LEAKING OIL. IT'S A CAR LESS THAN 4 YEARS OLD WITH 50K MILES, THIS SHOULDN'T HAPPEN. THEY SAID IT CAN GRENADE THE CAR IF I DRIVING WITHOUT FIXING. THE PARTS WAS $33 BUT LABOR WAS $400. WTH MINI. PEOPLE ARE NOT BUYING WARRANTY FOR THIS. IN THE MORNING I WAS PROUD OF HAVING A MINI THAT COVERED ENGINE OIL CHANGE UNDER MY 100K WARRANTY. BUT EVENING $450 RIPPED OFF MY BANK ACCOUNT. CAN'T TAKE THIS ANYMORE. HAPPY I DID NOT GRENADE MY ENGINE. BUT NOT HAPPY TAKING THE $450 CHARGE. SOME PEOPLE HERE GET THE SAME PROBLEM EVEN AFTER FIXING THIS ISSUE IN 20K MILES AND MINI DOESN'T SEEM TO KEEP UP THEIR WORD ON THERE 2 YEAR WARRANTY ON THEIR REPAIRS. I THINK I'M GOING TO CHANGE MY CAR IN A YEAR. I LIKE THE DRIVE BUT CAN'T TAKE THIS REPAIR BILLS. *TR