NHTSA Complaint #10511854 — 2008 FORD F-350 STEERING

Complaint Details

ODI Number	10511854
Vehicle	2008 FORD F-350
Component	STEERING
Date of Incident	January 8, 2011
Date Filed	May 14, 2013
Mileage	30,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

DURING U-TURN, A CURB WAS TRAVERSED BY RIGHT FRONT TIRE. AFTER STEERING CAME BACK STRAIGHT, STEERING WHEEL WAS OFF CENTER 25 DEGREES WITH TRUCK PULLING LEFT. AN ALIGNMENT WAS DONE TO CORRECT THAT LASTED A MONTH. STEERING WHEEL DRIFTED BACK TO 25 DEGREES OFF CENTER AND TRUCK PULLED TO LEFT. A SECOND ALIGNMENT WAS COMPLETED BY A DIFFERENT DEALER CORRECTING PROBLEM FOR THE MOST PART. VEHICLE STILL PULLS LEFT AND OR RIGHT ON CERTAIN ROADS, WITH PLAY IN STEERING WHEEL THAT CANNOT BE ADJUSTED OUT. CONCLUSION IS STEERING BOX IS PRETTY "LIGHT DUTY" FOR A SUPER DUTY RATED TRUCK. TRUCK WAS ON SECOND STEERING GEAR BOX WITH FIRST DEVELOPING A DRIFTING ISSUE SEVERAL MONTHS AFTER PURCHASE - DEALER DETERMINED CORRECTION COULD ONLY BE MADE BY BOX REPLACEMENT. CURRENT MILES ARE 37,600. FUEL PRICES INHIBITING MILES. *TR

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