NHTSA Complaint #10511785 — 2002 LAND ROVER FREELANDER

TO BEGIN, PURCHASED THE VEHICLE NEW IN 2002 AND CONSISTENT MAINTENANCE AT LAND ROVER DEALERSHIP SINCE PURCHASED. FIRST ISSUE IS THE ENGINE, SEEMS TO MAKE NOISE LIKE A DIESEL LOUD AND VIBRATES. TOLD THAT THE ENGINE WAS OK FOR OVER 2 YEARS THEN NOW ALL OF A SUDDEN THE ENGINE HAS A LEAK, LEAKS WATER INTO THE ENGINE OIL AREA AND THAT THE ENGINE NEEDS TO BE REPLACED. ONLY AFTER THE WARRANTY EXPIRED. STILL AN ISSUE. SECONDLY, THE TRANSMISSION BEGAN TO HAVE ISSUES AFTER THE 2ND YEAR OF OWNERSHIP AND AND WAS TOLD THAT THIS THE WAY THE CAR HANDLES. THIRD AND MOST IMPORTANT, THIS CAR HAS BEEN MAINTENANCED AT DEALERSHIP, NO ACCIDENTS. THE STEERING BEGAN TO WOBBLE AND WHEEL BEGAN TO MOVE AROUND QUITE SUDDENLY. WHEN I TOOK THE CAR INTO THE SERVICE DEPARTMENT, THEY ACKNOWLEDGED THAT THE BOLTS WITHIN THE STEERING PACK HAD SHEARED OFF AND WERE BROKEN AND NEEDED TO BE REPLACED. I STATED THAT THIS WAS A SERIOUS SAFETY ISSUE AND SHOULD BE COVERED, EVEN THOUGH THE WARRANTY HAS SINCE EXPIRED. WE WERE TOLD THAT THE UNIT NEEDED TO BE REPLACED AND THAT LAND ROVER KNEW ABOUT THE PROBLEMS HOWEVER IT IS NOT THEIR ISSUE TO ASSIST CUSTOMERS. I WANT THESE PROBLEMS FIXED. I CARRY MY GRANDCHILDREN IN THIS CAR, HAVE KEPT IT MAINTENENCED CONSISTENTLY AND ALWAYS AT THE DEALERSHIP . THERE ARE NO ACCIDENTS WITH THIS CAR AND I WANT IT FIXED. I AM GETTING THE RUN AROUND FROM LAND ROVER THAT IT IS MY ISSUE AND NOT THEIRS, WHEN IT IS CLEARLY A DESIGN DEFECT ALL AROUND FOR BOTH THE STEERING PACK AND THE ENGINE ISSUES. *TR