NHTSA Complaint #10511585 — 2003 LINCOLN TOWN CAR

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10511585
Vehicle	2003 LINCOLN TOWN CAR
Component	ENGINE
Date of Incident	July 31, 2012
Date Filed	May 12, 2013
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY VEHICLE BROKE DOWN AND THUS HAD IT TOWED TO A FORD DEALERSHIP TO BE FIXED. THE DIAGNOSIS WAS A CRACKED ENGINE MANIFOLD THAT LEAKED COOLANT ALL OVER THE TOP OF THE ENGINE RUINING THE CYLINDERS, SPARK PLUGS, IGNITION COILS, OIL, OIL FILTER AND FUSE BOX. THE DEALERSHIP EXPLAINED TO ME THAT BECAUSE THESE MANIFOLDS ARE NOW PLASTIC AND NO LONGER METAL, THEY ARE PRONE TO BREAKING. THE TOTAL OF THE REPAIRS CAME TO OVER $2000. UPON SOME RESEARCH, I DISCOVERED THAT I WAS NOT ALONE IN THIS FIASCO. THERE WAS A CLASS ACTION SUIT FILED BACK IN 2004-05 AGAINST FORD MOTOR COMPANY. HOWEVER, I WAS TOLD THAT I DID "NOT QUALIFY BECAUSE MY LINCOLN WAS NOT A FLEET VEHICLE" SEEMS TO BE FORD'S GO TO EXCUSE WHEN MASS AMOUNTS OF THEIR CARS (TOWN CAR, CROWN VICTORIA, GRAND MARQUIS) ARE RECALLED. RECEIVED NO COMPENSATION HELP FROM FORD OR THE LAWSUIT. *TR

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