NHTSA Complaint #10511567 — 2011 CHEVROLET TRAVERSE

HIGH PITCHED SQUEAL/SQUEAKY NOISE COMING FROM THE STEERING COLUMN WHEN TURNING EITHER LEFT OR RIGHT AT ALL FORWARD SPEEDS, REVERSE AND STATIONARY. MY LOCAL DEALERSHIP WHERE I PURCHASED THE VEHICLE NEW SAYS THIS IS A PROBLEM WITH THE "RACK AND PINION ASSEMBLY" AND HAS BEEN A RECALL ITEM ON 2009 & 2010 TRAVERSES, BUT NOT ON THE 2011-2013. THEY EXAMINED THE VEHICLE (FOR A COST OF $39.95) AND SAID THEY COULD REPAIR IT FOR $435.54, BUT SAID IT WOULD NOT BE A PROBLEM TO DRIVE IT AS IS UNTIL IT GETS WORSE OF AFFECTS THE STEERING OPERATION. THEY HAVE DONE 2 SUCH REPAIRS ON 2011 MODELS. I BELIEVE THAT AS THIS IS HAPPENING AT 29 MONTHS (SINCE NEWLY PURCHASED BY MYSELF) AND AT SUCH A LOW MILEAGE TO HAVE STEERING ISSUES, I WOULD THINK THIS MUST BE A PERSISTENT DESIGN/ENGINEERING DEFECT. I HOPE THE NHTSA AND SAFERAR.GOV WOULD INITIATE A RECALL. MY WIFE DRIVES 140 MILE TRIPS OFTEN TO VISIT OUR DAUGHTER'S FAMILY AND OUR GRANDCHILDREN OFTEN RIDE WITH HER IN THE TRAVERSE AND WE HAVE DRIVEN THE TRAVERSE TO MYRTLE BEACH, KITTY HAWK, NC, PENNSYLVANIA AND MISSISSIPPI AND I AM CONCERNED FOR MY FAMILY'S SAFETY. CHEVROLET USA SHOULD STEP UP TO CORRECT THE PROBLEM AT THEIR COST. I HAVE NOTED ONE OTHER REPORT OF THIS STEERING PROBLEM ON THIS WEBSITE AND THOSE WHO MY DEALERSHIP SAID PAID FOR THE FIX ON THEIR TRAVERSES. THERE ARE CERTAIN TO BE MANY MORE WHO HAVEN'T REPORTED THE ISSUE TO YOU AND I URGE YOU TO INITIATE THE RECALL. THANK YOU. *TR