NHTSA Complaint #10511295 — 2007 FORD EXPLORER SPORT TRAC

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10511295
Vehicle	2007 FORD EXPLORER SPORT TRAC
Component	ELECTRICAL SYSTEM
Date of Incident	May 6, 2013
Date Filed	May 9, 2013
Mileage	72,481 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

STOPPED TO GET FUEL AND TRUCK WOULD NOT START. ENGINE WOULD TURN OVER, BUT WOULD NOT START. I HAD VEHICLE TOWED TO THE FORD DEALERSHIP. TOLD BY THE FORD SERVICE MANAGER THAT IT WAS THE FUEL CONTROL MODULE LOCATED BY THE REAR SPARE TIRE AND THEY HAVE REPLACED MANY OF THEM. THE FORD DEALERSHIP CONFIRMED IT AND REPLACED THE FUEL CONTROL MODULE. MY COST $386.93. WE HAD PURCHASED A EXTENDED MOTOR VEHICLE SERVICE AGREEMENT (NATIONAL PROTECTION PLAN, INC.) FROM CAPITAL FORD IN MADISON, WI. WE WERE TOLD WHEN WE PURCHASED THE POLICY IT WAS A BUMPER TO BUMPER AND THE COMPANY WILL NOT STAND BEHIND POLICY. *TR

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