NHTSA Complaint #10511258 — 2009 CADILLAC SRX STRUCTURE:BODY

Complaint Details

ODI Number	10511258
Vehicle	2009 CADILLAC SRX
Component	STRUCTURE:BODY
Date of Incident	May 4, 2013
Date Filed	May 9, 2013
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

THE CHROME OVERLAY ON THE INSIDE DOOR HANDLE SEPARATED FROM THE BASE METAL OF THE DOOR HANDLE EXPOSING A SHARP EDGE ON THE INNER SIDE OF THE DOOR HANDLE, WHICH CANNOT BE READILY VISIBLE UNTIL YOU PULL ON THE HANDLE WHEN TRYING TO OPEN THE DOOR FROM THE INSIDE. THE CHROME OVERLAY PEELED UP SLIGHTLY EXPOSING A SHARP EDGE OF THE CHROME THAT COULD CUT THE HAND. THE PART IS NOT A VERY EXPENSIVE PART, AND THE INCIDENT IS NOT A MAJOR INCIDENT, BUT THE SEPARATED CHROME OVERLAY COULD CAUSE SLICING OF THE HAND OR FINGER WHEN TRYING TO OPEN THE DOOR. IT SEEMS TO BE A QUALITY ISSUE. *TR

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