NHTSA Complaint #10511156 — 2009 NISSAN ALTIMA

I WENT TO SHOP-RITE AT 6 AM TO PURCHASE LUNCH MEAT FOR MY DAUGHTERS SCHOOL LUNCH. WHEN I WENT TO START THE CAR IT WOULD NOT START. I THOUGHT IT WAS THE BATTERY SO I READ THE CAR MANUAL ON HOW TO JUMP A CAR BATTERY. IN THE CAR MANUAL ON PAGE 0-12, THE WARNING /INDICATOR LIGHTS, PAGE.I SAW A PICTURE OF THE WARNING INDICATOR THAT WAS ON MY DASH BOARD AND IT HAD A PAGE NUMBER 2-26. ON THE PAGE IT READ" IT IS A SECURITY INDICATOR LIGHT, TO CALL THE DEALERSHIP" THE CAR WOULD NOT START WITH THE PUSH BUTTON.THE CAR DOES NOT HAVE A BACK UP KEY ENTRY EITHER. SO I WAS STRANDED AT THE SUPERMARKET.I HAD TO CALL A TOW TRUCK IN ORDER FOR ME TO GET HOME. I HAD THE COMPANY WHO TOWED THE CAR AND WHO HAS BEEN SERVICING OUR FAMILY CARS FOR YEARS CALL NISSAN TO SEE HOW NISSAN CAN FIX THE CAR. NISSAN ADVISED THAT THIS PART IS NOT UNDER WARRANTY OR UNDER ANY RECALL AND THAT THERE IS NOTHING THAT THEY CAN DO. THEY SAID IT WILL CAUSE ME AN ESTIMATED $3000 DOLLARS TO GET THE CAR FIXED. MIND YOU THE CAR IS ONLY 3 1/2 YEARS OLD AND I AM STILL MAKING CAR PAYMENTS. [XXX] WHO TOWED AND FIXED THE CAR DOUBLED CHECKED FOR ME TO SEE IF THIS PART WAS UNDER A NISSAN RECALL OR IF THIS PART IS UNDER WARRANTY, TO MY SURPRISE IT IS NOT.I CAN'T BELIEVE THAT A PUSH BUTTON CAR DOES NOT HAVE A BACK UP TO START A CAR WHEN THE PUSH BUTTON MALFUNCTION. THIS DOES NOT MAKE ANY SENSE. I CAN NOT BELIEVE THAT THERE IS NO ALTERNATE WAY OF STARTING A CAR WHEN A PUSH BUTTON DOES NOT WORK. THANK GOODNESS THAT THIS HAPPENED CLOSE TO HOME AND NOT WHILE I WAS OUT WITH MY DAUGHTERS. HOW CAN A CAR BE BUILT WITH OUT ANY BACK UP PLAN. BETTER YET HOW CAN THIS HAPPEN TO A 3 YEAR OLD CAR WITH ONLY 70297 MILES. ALSO MY TIRES HAVE BEEN RECALLED AND THE ENGINE WAS RECALLED AND LASTLY MY PASSENGER AIR BAG GOES ON WHEN IT WANTS TO. I AM PAYING SO MUCH MONEY FOR A LEMON AND NO ONE CAN HELP ME. I WILL NEVER BUY A NISSAN AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR