NHTSA Complaint #10511107 — 2009 KIA SEDONA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10511107
Vehicle	2009 KIA SEDONA
Component	UNKNOWN OR OTHER
Date of Incident	December 1, 2012
Date Filed	May 8, 2013
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE PASSENGER SLIDING DOORS ON MY 2009 KIA SEDONA IS VERY HARD TO OPEN, SOMETIMES, THE RIGHT DOOR CAN NOT BE OPENED AT ALL. THERE WAS A DOOR LATCH RECALL IN 2011, I HAD THE LATCHES ATTENDED TO, AFTERWARDS, THE DOORS WORKED FOR A WHILE AND THEN THEY STOPPED AND HAVENT WORKED SINCE. ALSO, THE AUTOMATIC FEATURE ONLY WORKED FOR 9 MONTHS AFTER PURCHASING THE VEHICLE. THIS IS A REAL SAFETY HAZARD DUE TO THE DOOR NOT ALLOWING YOU TO ENTER OR EXIT IF A PROBLEM OCCURS. TO OPEN THE DOOR, YOU LITERALLY HAVE TO STICK YOUR FINGERS IN THE CREASE OUTSIDE OF THE DOOR, PULL ON THE HANDLE WHILE TUGGING ON THE DOOR EXTREMELY HARD. I BELIEVE THIS IS DANGEROUS AND A HUGE SAFETY ISSUE. THE DEALER TOLD ME IT WAS NOTHING THEY COULD DO OR IT WOULD BE VERY EXPENSIVE TO CHECK THE PROBLEM OUT.

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