NHTSA Complaint #10510885 — 2007 GMC ACADIA

NO SPEED ENTERING THE FREEWAY AND THEN REVERSE SHOT THE CAR FORWARD INTO A FRONT YARD AND ALMOST INTO A HOUSE. I ENTERED THE FREEWAY AFTER PICKING MY 4 YEAR OLD UP FROM PRE-SCHOOL WITH MY 1 YEAR OLD ALSO IN THE CAR. THE CAR WOULD NOT GAIN SPEED AND RPMS SPIKING. NEARLY GOT IN AN ACCIDENT MERGING ONTO THE FREEWAY, EXITED FIRST OFFRAMP, PULLED INTO NEIGHBORHOOD AND TURNED INTO DRIVEWAY TO DO A THREE POINT TURN TO PARK ON THE SIDE OF STREET. PUT THE CAR IN REVERSE LIGHTLY TAPPED THE PEDAL, AND INSTEAD IT SPED FORWARD AS THOUGH THE GAS PEDAL WAS PINNED TO THE FLOOR. WE WENT DEEP INTO THE FRONT YARD OF HOUSE STOPPING JUST SHORT OF THE HOUSE. AAA CAME AND TOWED THE CAR TO THE CLOSEST GM DEALER. AAA DRIVER TESTED REVERSE AND IT WOULD ONLY GO FORWARD. HE SAID HE HAD NEVER SEEN ANYTHING LIKE IT. SO GRATEFUL THIS DIDN'T HAPPEN MINUTES BEFORE IN THE PRESCHOOL PARKING LOT WHICH IS A U SHAPE WHERE THE PARENTS LINE UP AND THE TEACHERS BRING THE KIDS OUT. THE EXPERIENCE WAS TERRIFYING. WE PARKED NEXT TO AN ACADIA YESTERDAY AND MY 4 YEAR OLD SAID "MOMMY WE SHOULD TELL THEM THEY HAVE A BAD CAR." CALLED GM IMMEDIATELY AND EVERY DAY SINCE (2 WEEKS) - NO RESPONSE, I AM JUST SHUFFLED BETWEEN REPRESENTATIVES. MY CAR IS STILL SITTING IN THE DEALER'S LOT. MY CAR ALSO HAD A PURGE VALUE PROBLEM CAUSING IT NOT TO START AFTER GETTING GAS, AND A POWER STEERING PROBLEM. IT IS ONE THING FOR THE TRANSMISSION TO FAIL AT 64,000 MILES AND ANOTHER FOR IT TO ALMOST DRIVE YOU THROUGH SOMEONE'S HOUSE. GM DOES NOT SEEM TO CARE. *TR