NHTSA Complaint #10510641 — 2008 CADILLAC DTS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10510641
Vehicle	2008 CADILLAC DTS
Component	STRUCTURE:BODY
Date of Incident	May 1, 2013
Date Filed	May 4, 2013
Mileage	37,890 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

BOTH REAR DOORS WILL NOT OPEN IN WARM WEATHER. DEALER WILL NOT REPAIR BECAUSE VEHICLE IS OUT OF FACTORY WARRANTY. WE ARE UNABLE TO OPEN THE DOOR WHEN DISEMBARKING CHILDREN AND ELDERLY HANDICAPPED ADULTS. THERE IS A CONCERN THAT WE CANNOT GET PEOPLE OUT OF THE CAR WHEN THEY CANNOT OPEN IT THEMSELVES FROM THE INSIDE. THIS IS ALSO A HAZARD IF THE VEHICLE IS INVOLVED IN AN ACCIDENT. ALSO THIS PROLONGS THE TIME INDIVIDUALS REMAIN IN THE CAR IN HOT WEATHER WITH THE WINDOWS UP AND THE DRIVER HAS SHUT OFF THE MOTOR, AND ASSISTING INDIVIDUALS FROM THE VEHICLE. *TR

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