NHTSA Complaint #10510441 — 2013 FORD ESCAPE

SINCE JANUARY, MY 2013 ESCAPE HAS BEEN IN THE SHOP ON THREE SEPARATE OCCASIONS FOR THE SAME MAJOR ENGINE ISSUE. FROM THE DRIVER'S PERSPECTIVE, THE CAR LURCHES AND JERKS AND FEELS AS THOUGH IT WILL STALL. THEN A ?SERVICE ENGINE NOW? LIGHT APPEARS. THIS OCCURS SHORTLY AFTER I PULL OUT OF MY DRIVEWAY AND PROCEED ON FLAT CITY BLOCKS. THIS LURCHING/JERKING IS FRIGHTENING AND FEELS UNSAFE. I HAVE BEEN TOLD FROM THE FORD SERVICE ADVISOR THAT THEY HAVE TWICE REPLACED THE M.A.P. SENSOR AND CONNECTOR. 3/22/13, 4/3/13. NOW THE CAR IS AT FORD 4/29/13 WITH THE SAME EXACT SYMPTOMS. I AWAIT A CALL FROM FORD SERVICE TO GIVE ME THE LATEST DIAGNOSIS/PROGNOSIS. THERE ARE OTHER ISSUES INVOLVING THE SYNC SYSTEM THAT ARE ALSO IN THE CASE RECORD. SUFFICE TO SAY, SYNC IS NOT WORKING AS ADVERTISED. FOR EXAMPLE, THE CLOCK IS INCONSISTENT AND THE NAVIGATION SYSTEM IS ADVERSELY AFFECTED BY PAIRING WITH BLUETOOTH DEVICES SUCH AS THE IPHONE. I AM AWARE THAT FORD IS AWARE OF THESE BUGS. AT PRESENT, I WAS ADVISED NOT TO PAIR MY DEVICES WHICH IS INCONVENIENT TO SAY THE LEAST. THE LURKING/JERKING IS THE MAIN COMPLAINT HOWEVER. *TR