NHTSA Complaint #10510381 — 2007 DODGE RAM 2500 STEERING

Complaint Details

ODI Number	10510381
Vehicle	2007 DODGE RAM 2500
Component	STEERING
Date of Incident	March 13, 2013
Date Filed	May 2, 2013
Mileage	59,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

UPON ARRIVING AT DEALERSHIP TO HAVE TRUCK CHECKED OUT,TRUCK WAS MOVED FORWARD ABOUT 25 FT AND PITMAN ARM "BROKE"...HAD DEALERSHIP REPAIR PITMAN ARM AT A COST OF 185.11 AND ONCE I GOT HOME I RESEARCHED AND FOUND OUT THEY WAS A RECALL ON THESE PITMAN ARMS.I CALLED THE COMPANY UP AND WAS INSTRUCTED TO MAIL THEM THE "BROKEN DEFECTIVE ARM" TRACKING NUMBER [XXX] THROUGH USPS ON 03/16/13 AT A COST OF 10.40...USPS LOST THE ARM SO SUPERLIFT SUSPENSION SYSTEMS 300 HUEY LENARD LOOP WEST MONROE, LA 71292 SAYS THEY WILL ONLY PAY HALF THE BILL??? IT WAS A DEFECTIVE ARM SO WHY DO I HAVE TO PAY HALF??? THEY ARE LUCKY I DIDN'T GET KILLED!!! IM A DISABLED VET ON DISABILITY AND FILL I SHOULD NOT HAVE TO PAY ANY OF THIS REPAIR BILL..CAN SOMEONE PLEASE HELP?? *TR

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