NHTSA Complaint #10510282 — 2010 SUBARU OUTBACK

********** NOTIFICATION OF CASE CHANGE (ALL TIMES ARE GMT-0500) PROJECT: NHTSA HOTLINE CENTER CASE: 2010 SUBARU OUTBACK CRASH CASE NUMBER:[XXX] ESCALATION: NONE STATUS: OPEN DATE: 11/15/2011 TIME: 22:14:06 CREATION DATE: 11/10/2011 CREATION TIME: 07:50:07 DESCRIPTION: ENTERED ON 11/15/2011 AT 22:14:06 EST (GMT-0500) BY [XXX]: THANK YOU BUT I AM NOT SURE WHAT THIS EMAIL IS TELLING ME. PLEASE EXPLAIN AND LET ME KNOW IF I NEED TO DO OR SEND SOMETHING. [DUPLICATE MESSAGE SNIPPED] ENTERED ON 11/15/2011 AT 17:43:19 EST (GMT-0500) BY TBENT: THANK YOU FOR CONTACTING THE U.S. DEPARTMENT OF TRANSPORTATION'S VEHICLE SAFETY HOTLINE INFORMATION CENTER. FOR CRASH TESTS INFORMATION THAT IS NOT AVAILABLE ON THE NHTSA WEB SITE OR IN THE HOTLINE DATABASE, PLEASE SEND AN E-MAIL TO [email protected] WITH THE YEAR, MAKE, AND MODEL OF THE VEHICLE. WE HOPE THAT YOU FIND THIS INFORMATION HELPFUL. HOWEVER, IF YOU NEED ADDITIONAL INFORMATION ON OUR SERVICES PLEASE FEEL FREE TO CONTACT US AT 1-888-327-4236. THANK YOU, NHTSA.DOT.GOV RESPONSE TEAM ENTERED ON 11/10/2011 AT 07:50:06 EST (GMT-0500) BY [email protected]: SENDER NAME: [XXX] SUBJECT: 2010 SUBARU OUTBACK CRASH COMMENTS: A MONTH AGO I WAS DRIVING A 2010 SUBARU OUTBACK AND WAS REAR-ENDED WHILE I WAS STOPPED AT A RED LIGHT AFTER BEING HIT I WAS PUSHING INTO ANOTHER STOPPED VEHICLE I WAS INJURED QUESTION ~~ THE SEAT I WAS IN BENT BACKWARDS IN THE MIDDLE I CAN SEND A PICTURE IS SOMETHING LIKE THIS USUAL? HOW CAN I FIND OUT IF IT IS THE RESULT OF SUCH AN IMPACT OR IF IT IS A DESIGN FLAW IN THE SEAT? I HOPE TO HEAR FROM YOU THANK YOU [XXX] CONTACT INFORMATION: NHTSA ID: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR