NHTSA Complaint #10509916 — 2007 MINI COOPER S

JUST WANTED TO REPORT ANOTHER CASE OF THE "DEATH RATTLE". MY WIFE HAS A 2007 MINI COOPER S WE BOUGHT NEW IN SEPT. 2007. SHE COMPLAINED OF A LOUD RATTLE WHEN SHE STARTED THE CAR FOR ABOUT 5-10 MINUTES UNTIL WARM. THOUGHT IT MIGHT BE A LOOSE EXHAUST COMPONENT UNTIL IT STARTED HAVING IDLE ISSUES. WE TOOK IT TO A LOCAL SHOP AND THEY "REBOOTED" THE COMPUTER AND THE IDLE PROBLEMS WENT AWAY BUT THE RATTLE PERSISTED. OUR CLOSEST MINI DEALER IS AN HOUR AWAY SO WE DON'T TAKE IT TO THEM UNLESS WE HAVE TO. EARLY LAST WEEK THE OIL LIGHT CAME ON. CHECKED THE OIL AND OIL LEVEL WAS FINE... ALTHOUGH THE DIPSTICK DID NOT WANT TO GO BACK IN THE ENGINE. OIL LIGHT WOULD COME AND GO OVER THE NEXT FEW DAYS. SHE TOOK IT TO THE LOCAL SHOP AGAIN TO HAVE THE RATTLE CHECKED AND THE OIL CHANGED SINCE IT WAS ALMOST DUE. THEY FOUND THE GUIDE FOR THE TIMING CHAIN WAS BROKEN AND LAYING IN THE BOTTOM OF THE COVER. THEY CALLED OUR CLOSEST MINI DEALER, SAID IT WAS A "COMMON PROBLEM" WITH TURBO MINIS, AND WE SHOULDN'T DRIVE IT. HAD IT TOWED TO MINI AND THAT'S WHERE IT SITS. THEY HAVEN'T WORKED ON IT YET AND THEY WILL CALL ME WHEN THEY DO, BUT AN EARLY ESTIMATE IS ~$1800 TO REPAIR, AS LONG AS THE ENGINE ISN'T DAMAGED (WHICH IT ISN'T AS THE CAR STARTS AND RUNS FINE). I ASKED MINI ABOUT IT BEING COVERED UNDER SOME SORT OF WARRANTY AFTER READING ALL THE HORROR STORIES SINCE IT'S A KNOWN PROBLEM BUT THEY SAID SINCE THE OIL LEVEL WAS LOW, AND LOW OIL LEVELS EXACERBATE THE PROBLEM, THERE'S NOTHING THEY CAN DO. HAD NO IDEA THE OIL LEVEL WAS LOW UNTIL THE LIGHT CAME ON. PRETTY SAD THAT THIS "COMMON PROBLEM" STILL HASN'T BEEN FIXED AFTER ALL THESE YEARS. WIFE IS NOW A FULL-TIME STUDENT AND HER SCHOOL IS OVER AN HOUR AWAY. SHE MAKES THAT DRIVE TWICE A DAY, THREE TIMES A WEEK. HOW THAT BROKEN PIECE DIDN'T GET TANGLED IN THE TIMING CHAIN AND DESTROY THE ENGINE I'LL NEVER KNOW. *TR