NHTSA Complaint #10509885 — 2011 CHEVROLET CRUZE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10509885
Vehicle	2011 CHEVROLET CRUZE
Component	ENGINE
Date of Incident	July 24, 2012
Date Filed	April 29, 2013
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I HAVE A CHEVROLET CRUZE, I BOUGHT IT IN JULY 2011 AND AFTER A FEW MONTHS I DISCOVERED THAT MY CAR WAS SHIFTING ROUGHLY. I ALSO NOTICED THAT MY CAR WOULD NOT GAIN SPEED AT A NORMAL RATE. MY VEHICLE HESITATES ON ACCELERATION AND DID SINCE RIGHT AFTER MY PURCHASE. THE DEALER COULD NOT FIND ANYTHING WRONG ACCORDING TO THEIR DIAGNOSIS "CUSTOMER CONCERN NOT DUPLICATED". NUMEROUS OTHER 2011 CHEVY CRUZE OWNERS ARE EXPERIENCING THE SAME EXACT ISSUE AFTER SEVERAL UNSUCCESSFUL VISITS TO DEALER SERVICE. THIS IS A VERY UNEASY FEELING TO HAVE. WHEN I SIT AT A RED LIGHT THE CAR JERKS AND I IMMIDATELY THINK I GOT REAR- ENDED BUT IT IS JUST THE ENGINE. PLEASE HELP!!! *TR

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