NHTSA Complaint #10509779 — 2013 KIA SORENTO

THIS CONTACT IS REPORTING ABOUT 2013 KIA SORENTO. I WAS DRIVING SLOWLY AND I HEARD A NOISE. IT SOUNDED LIKE A RUBBING OR POPPING NOSE. I CALLED AND MADE AN APPOINTMENT. I ALSO COMPLAINED ABOUT THE STALLING I FELT WHEN I WAS DRIVING 20-30 MILES AN HOUR. THE MECHANIC STATED YES I NOTICED THAT BUT I THINK IT IS THE ECO SYSTEM WHICH SAVES GAS. I SAID CANT WE TURN IT OFF? HE STATED HE DID NOT KNOW. HE ORDERED THE PART (STRUT TOP BEARING) FOR THE POPPING SOUND, GAVE ME THE NOTE HE WROTE, AND IT DID NOT SAY A WORD ABOUT THE STALL..HOWEVER, WHEN I DROVE OFF THE LOT AND FIGURED OUT HOW TO TURN OFF THE ECO SYSTEM THE CAR STALLED WORSE, IT FEEL T AS IF THE CAR WAS HAVING ISSUES SHIFTING IN TO GEAR. THIS IS SO AWFUL, I AM PAYING 26,000 DOLLARS FOR THIS CAR AND IT IS MY FIRST CAR AND HERE I AM HAVING ISSUES ALREADY... IT ALSO FEELS LIKE IT IS VEERING TO SIDE TO SIDE WHEN I DRIVE IT, BUT THE MECHANIC STATED HE WAS NOT ABLE TO DUPLICATE THE PROBLEM. *TR