NHTSA Complaint #10509712 — 2008 HARLEY-DAVIDSON FLHTCU
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 10509712 |
| Vehicle | 2008 HARLEY-DAVIDSON FLHTCU |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 38,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
I HAVE A 2008 HARLEY DAVIDSON ULTRA CLASSIC THAT HAS DEVELOPED A REAR WHEEL WOBBLE WHILE CORNERING OR GOING THROUGH CURVES. THE VEHICLE FEELS LIKE THE REAR WHEEL SLIDES OR SHIFTS TO THE SIDE WHILE CORNERING UPSETTING THE BALANCE OF THE BIKE AND MAKING IT UNCOMFORTABLE/DANGEROUS TO RIDE. IT HAS PROGRESSIVELY GOTTEN WORSE AND I WILL NO LONGER RIDE THE MOTORCYCLE. I'VE HAD THE MOTORCYCLE INTO THE DEALER AT LEAST 3 TIMES FOR THE PROBLEM. THE FIRST TWO TIMES THEY ADVISED ME THEY COULDN'T FIND A PROBLEM. I CURRENTLY HAVE THE VEHICLE AT A H-D DEALER SERVICE SHOP. THEY ADVISED ME THAT THEY HAVE HAD SEVERAL CUSTOMERS WITH THIS COMPLAINT AND THEY WERE ABLE TO FIX IT BY THE USE OF AFTERMARKET PARTS HOWEVER I WOULD BE RESPONSIBLE FOR ALL COSTS INVOLVED WITH FIXING THE PROBLEM EVEN THOUGH I HAVE AN EXTENDED WARRANTY ON THE VEHICLE. I'VE ALSO LEARNED THAT H-D MAY HAVE SENT OUT A SERVICE BULLETIN TO THEIR DEALERS TELLING THEM NOT TO DISCUSS THIS PROBLEM WITH BIKE OWNERS DUE TO POSSIBLE LEGAL ACTION. I HAVE CONTACTED H-D CUSTOMER RELATIONS DEPARTMENT ABOUT THIS ISSUE AND THEY WOULD ONLY GIVE ME A FILE NUMBER ON MY CASE AND TOLD ME TO GIVE IT TO MY DEALER AND HAVE THEM CALL H-D ABOUT IT. PRIOR TO TAKING THE MOTORCYCLE IN TO THE DEALER TODAY I HAD A POLICE MOTORCYCLE PATROL OFFICER/INSTRUCTOR WITH THE IL. STATE POLICE RIDE THE VEHICLE TO SEE IF HE FELT THE SAME PROBLEM WITH THIS VEHICLE AS I DID. HE ADVISED ME HE COULD FEEL WHAT FELT LIKE THE REAR WHEEL SLIDE AS HE WENT THROUGH CURVES AND IT WAS SCARY. *TR