NHTSA Complaint #10509608 — 2003 HONDA CR-V

WHILE DRIVING TO WORK THE MORNING OF 4/16/2013 I SMELLED A STRANGE ODOR LIKE AN ELECTRICAL COMPONENT WAS GETTING HOT OR MELTING. I SAW NO SMOKE OR FIRE & OTHER THAN THE SMELL, COULD NOT DETECT ANYTHING DELETERIOUS TO THE OPERATION/HANDLING OF MY VEHICLE. WHEN I LEFT WORK THAT DAY, I LOWERED THE WINDOWS USING THE WINDOW MASTER SWITCH CLUSTER ON THE LEFT FRONT DOOR ARMREST TO GET FRESH AIR WHILE DRIVING. ALL THE WINDOWS LOWERED BUT THE RIGHT REAR WOULD NOT. A CO-WORKER RECALLED READING ABOUT A RECALL FROM AMERICAN HONDA REGARDING A POSSIBLE PROBLEM WITH THE DRIVER'S MASTER WINDOW SWITCH CLUSTER. WHEN I CALLED HONDA & GAVE THEM THE VIN NUMBER FOR MY VEHICLE THEY TOLD ME MY VEHICLE WAS NOT INCLUDED IN THE RECALL. I HAD MY MECHANIC TROUBLESHOOT THE ISSUE & HE DETERMINED THE PROBLEM WAS THE MASTER WINDOW SWITCH CLUSTER. HE REPLACED THE SWITCH CLUSTER & DISASSEMBLED THE OLD ONE. THE OLD SWITCH CLUSTER PLAINLY SHOWS EVIDENCE OF & SMELLS LIKE THE ELECTRICAL COMPONENT OVERHEATED AS DESCRIBED BY INFORMATION PROVIDED BY AMERICAN HONDA. I BELIEVE HONDA IS NOT ADEQUATELY TAKING CARE OF THIS ISSUE WHICH COULD LEAD TO FIRES OR OTHER SERIOUS SAFETY/PROPERTY ISSUES. *TR