NHTSA Complaint #10509277 — 2007 CHEVROLET EQUINOX

DURING THE WINTER I BEGAN TO HEAR WATER MOVING AROUND SOMEWHERE IN MY VEHICLE AS I DROVE AROUND BUT HAD NO IDEA WHERE THIS SOUND WAS COMING FROM. I WAS VACUUMING MY VEHICLE ONE DAY AND THE CARPET WAS COMPLETELY SOAKED. I BEGAN TO RESEARCH ONLINE AND FOUND THAT MANY EQUINOX OWNERS HAD LEAK PROBLEMS AND THEY HAD FOUND WATER HAD ACCUMULATED IN THE SPARE TIRE WELL. I CHECKED THE SPARE TIRE WELL AND SURE ENOUGH APPROXIMATELY 9 INCHES OF WATER HAD ACCUMULATED IN THERE. I CLEARED OUT THAT WATER BUT WATER IS STILL SOMEWHERE IN THE FRONT END OF THE VEHICLE BECAUSE I CAN HEAR IT AS I DRIVE, WATER ALSO LEAKS THROUGH THE OVERHEAD LIGHTING. I CONTACTED GM AND THEY ADVISED I BRING THE VEHICLE TO ONE OF THEIR REPAIR SHOPS FOR ASSESSMENT, THE SHOP STATED THE PROBLEM IS THE SUNROOF MODULE AT A COST $2600. AFTER THIS ASSESSMENT GM NOTIFIED ME THAT THEY ARE UNABLE TO OFFER REPAIR ASSISTANCE BECAUSE THE VEHICLE IS OUT OF WARRANTY, SOMETHING THEY KNEW PRIOR TO REQUESTING I BRING THE VEHICLE TO THE SHOP AND HAVING ME SPEND APPROXIMATELY $200. THIS IS CLEARLY A MANUFACTURING ISSUE WHICH MANY EQUINOX CUSTOMERS HAVE AND GM IS NOT ACCEPTING RESPONSIBILITY FOR. I FIND IT HARD TO BELIEVE THAT THEY ARE ABLE TO GET AWAY WITH THIS. I AM NOW STUCK WITH A VEHICLE THAT HOLDS WATER IN THE BODY, A CARPET WHICH HAS GOTTEN WET AND WILL MORE THAN LIKELY CONTINUE TO GET WET SO IT HAS A CONSTANT ODOR AND A VEHICLE WHICH LEAKS THROUGH THE OVERHEAD LIGHTING, SEEMS VERY UNSAFE. THE WATER TRAPPED IN THE BODY OF THE VEHICLE WILL MORE THAN LIKELY CAUSE THE VEHICLE TO RUST AND PERHAPS EVEN CAUSE MORE SERIOUS PROBLEMS. THIS IS NOT FAIR TO THE CONSUMER, GM SHOULD BE HELD ACCOUNTABLE FOR THE DEFECT IN THIS AND OTHER EQUINOX VEHICLES, TO ISSUE A RECALL FOR THE REPAIR OF THIS DEFECT IS THE LEAST GM CAN DO FOR THEIR CUSTOMERS. *TR