NHTSA Complaint #10509185 — 2010 FORD FUSION

I WAS DRIVING DOWN THE ROAD, WHEN SUDDENLY MY CAR BEGAN TO SHAKE. I NOTICED THE WRENCH LIGHT CAME ON BEFORE THE CAR CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. I THEN HAD MY VEHICLE TOWED TO THE DEALERSHIP TO BE EVALUATED. THEY SAID THEY COULDN'T FIND ANYTHING WRONG, BECAUSE THE WRENCH LIGHT WAS OUT. I THOUGHT THAT WAS VERY STRANGE BECAUSE A CAR JUST DOESN'T STOP AND LOOSE POWER FOR NO REASON. I TOOK THEIR WORD FOR IT AND CONTINUED TO DRIVE THE VEHICLE. ON APRIL 19, 2013, I WAS DRIVING TO WORK WHEN MY CAR BEGAN TO SHAKE, THIS TIME THE WRENCH LIGHT AND THE ENGINE LIGHT CAME ON BEFORE MY VEHICLE CAME TO AN ABRUPT STOP. UNLIKE THE FIRST INCIDENT, I WAS ALMOST IN A TERRIBLE ACCIDENT. THE CARS BEHIND ME HAD TO SWERVE TO AVOID HITTING EACH OTHER INCLUDING THE BACK OF MY CAR. I WAS FURIOUS BECAUSE I FELT THE FORD SERVICE DEPARTMENT PUT MY LIFE IN DANGER BY NOT LOOKING INTO THE PROBLEM FROM THE FIRST INCIDENT. I HAD MY CAR TOWED A SECOND TIME, THIS TIME THEY DIAGNOSED THE PROBLEM AS A DEFECTED THROTTLE BODY. THEY EXPLAINED THEY CANT DIAGNOSE A PROBLEM WITHOUT A CODE, EVEN THOUGH I TOLD THEM ABOUT THE WRENCH LIGHT AND THE POWER LOSS OF MY VEHICLE. I HOPE FORD TAKE CARE OF THE THROTTLE BODY ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED. MY SAFETY WAS IN DANGER BECAUSE OF THIS MALFUNCTION. *TR