NHTSA Complaint #10508992 — 2008 SATURN OUTLOOK

ORIGINAL OWNER, UNDER WARRANTY AT 21,036 MILES, HAD THEIR DEALERSHIP (MARK CHRISTOPHER AUTO CENTER, ONTARIO, CA 91764) DIAGNOSE AND CONFIRM/REPLACE INTERNAL RIVETS LOOSE, NECESSARY TO REPLACE DEFECTIVE STEERING COLUMN ASSEMBLY, 03/18/2010. WE ARE THE SECOND OWNER, AND OUR DEALERSHIP, POLAR CHEV OF WHITE BEAR LAKE, MN 55110, ALSO RECOMMENDS AGAIN REPLACING THIS DEFECTIVE STEERING COLUMN ASSEMBLY AT AN EXPENSE OF APPROXIMATELY $1,600, @ 62,000 MILES. WE FEEL GM KNEW OF THIS DEFECT BASED ON OTHER COMPLAINTS ONLINE (IE. [email protected] AND [email protected] JUST TO NAME A FEW). WE FEEL WE SHOULD NOT HAVE TO PAY FOR THE REPLACEMENT AND GM HAS PUT US ALONG WITH OTHERS, IN A POTENTIALLY DANGEROUS DRIVING SITUATION! *TR