NHTSA Complaint #10508721 — 2001 ISUZU RODEO

I OWN A 2001 ISUZU RODEO LS 4X4. UNAWARE OF ANY PROBLEMS UNTIL WE RECEIVED A RECALL NOTICE IN 2011 THAT BECAUSE WE LIVED WITHIN A STATE WHICH WAS CONSIDERED IN THE SNOW/SALT BELT REGION OF OUR COUNTRY WHERE SALT IS USED. THE SALT CAUSED EXCESSIVE CORROSION TO THE CONTROL BRACKETS BEHIND THE REAR WHEELS OF OUR CAR. WE NEEDED TO HAVE NEW SUPPORT BRACKETS INSTALLED AND A RUSTPROOFING SPRAY APPLIED TO OUR CAR. WE HAD THE RECALL WORK DONE WHICH WAS A #3 REPAIR ON 12/2/2011. WE THOUGHT THE DANGEROUS SITUATION WAS RESOLVED UNTIL WE RECENTLY BROUGHT OUR CAR IN FOR SERVICE AND WERE TOLD BY THE MECHANIC THAT THE ENTIRE FRAME WAS RUSTED THROUGH IN MANY SPOTS AND LITERALLY CRUMBLING WHEN YOU TOUCH IT. THE CAR IS GOING TO FALL RIGHT OFF THE FRAME. THEY SAID THE CAR WAS UNSAFE TO DRIVE ANYMORE. WE TRUSTED THEM AS THEY HAD NOTHING TO GAIN BY INFORMING US OF THE SITUATION. WE HAD A DIFFERENT MECHANIC LOOK AT IT AND THEY TOLD US THE EXACT SAME THING, I CONTACTED ISUZU TO REPORT THE ISSUE AND I WAS TREATED VERY RUDELY AND THE CONSUMER SUPPORT PERSON WAS VERY DEFENSIVE WHICH MADE ME WONDER IF ALOT OF PEOPLE WERE HAVING SIMILAR ISSUES? WHILE ONLINE, I FOUND THOUSAND OF COMPLAINTS, ALL WITH THE SAME EXACT ISSUE FOR THIS YEAR OF ISUZU. THE ISUZU REPRESENTATIVE SAID THEY ARE ONLY RESPONSIBLE TO FIX THE PARTS THAT WERE RECALLED AND NOTHING ELSE EVEN THOUGH HE ADMITTED TO BIGGER CORROSION COMPLAINTS SUCH AS MINE. I THEN ASKED WHAT THEY INTENDED TO DO ABOUT THIS HIGHLY DANGEROUS SITUATION AND HE RUDELY SAID THAT ISUZU ISN'T RESPONSIBLE! I COULDN'T BELIEVE IT. I GUESS BECAUSE THEY NO LONGER HAVE ANY DEALERSHIPS OPEN, THEY DON'T CARE ABOUT THEIR CUSTOMERS. AFTER READING OTHER COMPLAINTS, THERE HAVE BEEN ALOT OF PEOPLE DRIVING WHEN THE CAR DID FALL OFF THE FRAME AND CAUSED THEM TO SWERVE AT HIGH SPEEDS. THERE NEEDS TO BE A CLASS ACTION LAWSUIT STARTED ASAP BEFORE SOMEONE GETS HURT OR KILLED. *TR