NHTSA Complaint #10508585 — 2009 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10508585
Vehicle 2009 CHEVROLET MALIBU
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 45,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

RECENTLY, I EXPERIENCED A FAILED DOOR LOCKING ACTUATOR IN MY 2009 CHEVY MALIBU WHILE DRIVING MY 2YR OLD TO DAYCARE. I WAS TURNING RIGHT OUT OF MY NEIGHBORHOOD, WHEN MY DOOR(DRIVER'S DOOR) SWUNG OPEN. I GRABBED IT AND TRIED SHUTTING, BUT THE LOCKING MECHANISM WAS LOCKED, SO IT WOULDN'T SHUT. I PULLED OVER AND HAD TO MANUALLY UNLOCK THE DOOR SO MY DOOR WOULD SHUT. I COULDN'T EVEN IMAGINE IF THIS SITUATION OCCURRED TO A DOOR IN THE BACKSEAT WITH MY DAUGHTER SITTING THERE IN HER CHILD SEAT. FAST FORWARD ONE WEEK, AND NOW 3 OF MY 4 LOCKING ACTUATORS ARE FAILED. I DID SOME RESEARCH ON THE INTERNET AND NOTICED THAT THERE ARE NUMEROUS COMPLAINTS FROM MALIBU OWNERS ABOUT THESE FAILED LOCKING ACTUATORS. I THEN STARTED TO WONDER IF THERE WAS A RECALL ON THIS. I CALLED GM AND THEY SAID THERE ISN'T A RECALL AND THAT IS JUST NORMAL PART FAILURE. NORMAL PART FAILURE?!?! I'VE HAD THE CAR FOR LESS THAN 4 YEARS AND HAVE ONLY PUT 45K MILES ON IT. IN MY OPINION, THIS IS A MAJOR SAFETY ISSUE. *TR

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