NHTSA Complaint #10508392 — 2009 GMC ACADIA STEERING

Complaint Details

ODI Number	10508392
Vehicle	2009 GMC ACADIA
Component	STEERING
Date of Incident	January 1, 2013
Date Filed	April 16, 2013
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I HAVE BEEN HAVING TROUBLE WITH THE POWER STEERING IN MY 2009 ACADIA. IT LOOSES POWER FOR A FEW SECONDS ALMOST EVERY TIME I MAKE A TURN NOW. IT IS EXTREMELY SCARY IF I AM IN BUSY TRAFFIC. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT I NEED TO HAVE THE WHOLE POWER STEERING PARTS REPLACED. $1700!!... WHICH IS NOT COVERED UNDER WARRANTY. I HAVE A FRIEND WHO IS A MECHANIC AND HE SAID THAT THERE ARE MORE THAN ONE COMPONENT FOR THE POWER STEERING AND THAT THE DEALERSHIP WANTS TO REPLACE IT ALL BECAUSE IT IS EASIER THAN ACTUALLY FIGURING OUT WHICH PART IS REALLY CAUSING THE PROBLEM AND JUST REPLACING THAT PART. THIS IS VERY FRUSTRATING AND IT IS RIDICULOUS THAT I CAN'T TRUST THE DEALERSHIP TO TAKE CARE OF THE PROBLEM CORRECTLY. WE HAVE BEEN RESEARCHING AND FINDING OUT THAT MANY 2009 ACADIA OWNERS ARE HAVING THIS SAME ISSUE. OBVIOUSLY GMC NEEDS TO COVER THE COSTS OF ISSUES LIKE THESE THAT ARE HAPPENING TO NOT JUST 1 OWNER BUT SEVERAL!! *TR

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