NHTSA Complaint #10508373 — 2009 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10508373
Vehicle	2009 HYUNDAI SONATA
Component	ENGINE
Date of Incident	September 25, 2010
Date Filed	April 16, 2013
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

WHILE SLOWING AT AROUND 25-30 MPH THE CAR WOULD "JERK" FORCEFULLY LIKE A SUDDEN STOP. THIS HAPPENED EVERY DAY. IT WOULD IMPROVE AS IT WARMED UP. I TOOK IT TO THE DEALERSHIP AND WAS GIVEN EXCUSES (THEY TOLD ME THAT THE TRANSMISSION NEEDED FLUSHED-AT MY EXPENSE, MY DRIVING HABITS, ETC). FINALLY AFTER SEVERAL TRIPS TO THE SERVICE DEPARTMENT, THEY ADMITTED THE ISSUE. THE TRANSMISSION WAS EVENTUALLY REPLACED AFTER THEY "RESET" AND FLUSHED THE ORIGINAL TRANSMISSION. IT SEEMED TO GET BETTER. I STILL FEEL THE "JERK" IN THE DOWNSHIFT, BUT IT IS NOT AS BAD AS IT WAS. I MENTIONED THIS TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS GOING TO COST $100.00 JUST FOR THEM TO "LOOK AT IT" EVEN THOUGH IT IS STILL UNDER WARRANTY. *TR

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