NHTSA Complaint #10508326 — 2013 VOLVO S80 STRUCTURE

Complaint Details

ODI Number	10508326
Vehicle	2013 VOLVO S80
Component	STRUCTURE
Date of Incident	March 15, 2013
Date Filed	April 15, 2013
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE CHROME FOIL DECORATION ON THE STEERING WHEEL TRIM IS DELAMINATING, CAUSING A SHARP EDGE WHERE THE FOIL HAS PULLED AWAY FROM THE PLASTIC SUBSTRATE. THIS IS HAPPENING AT THE OUTSIDE EDGE OF THE STEERING WHEEL, WHERE THE HANDS COME IN CONTACT WITH IT. IN THE COURSE OF DRIVING THE CAR AND TURNING THE WHEEL, THE SHARP EDGE HAS CUT MY HANDS AND THOSE OF MY WIFE ON SEVERAL OCCASIONS. THE DEALER SAYS THAT THIS IS A CHRONIC PROBLEM AND THAT THE MANUFACTURER IS UNABLE TO KEEP UP WITH THE DEMAND TO REPLACE THE DEFECTIVE PART. THE PART IS ON BACK ORDER AND OUR VEHICLE IS STILL NOT REPAIRED. *TR

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