NHTSA Complaint #10508265 — 2007 SATURN AURA

IDENTICAL TO THE RECENT AIRBAG RELATED RECALL INITIATED AT CHRYSLER, GM HAS HAD THE SAME ISSUE ON MULTIPLE PLATFORMS, MOST NOTABLY THE SATURN AURA XR. MY VEHICLE IS A 2007 EDITION. I FIRST NOTICED THE ISSUE ON MY VEHICLE IN 2010. FIRST, THE PASSENGER SENSING SYSTEM INDICATED THAT NO PASSENGER WAS PRESENT. SECOND, THE "SERVICE AIRBAG SOON" ICAW WOULD ANNUNCIATE, SOMETIMES WHILE IN MOTION AND SOMETIMES WHILE STATIONARY, WHEN THIS HAPPENED TRAVELING ON THE INTERSTATE I GOT QUITE FLUSTERED. I CALLED THE SERVICE CENTER AND TOOK IT TO THE LAST SATURN SERVICE CENTER IN FORT WORTH WHERE THEY TOLD ME THAT I'D MOST ASSUREDLY FLOODED MY PASSENGER COMPARTMENT (NEVER DROVE THE CAR INTO A BODY OF WATER--CONFUSED???). THE FIX WAS TO REPLACE THE ACM, THE PASSENGER SENSING MAT, AND THE SEAT HEATER--TOTAL COST ~$1K. BUT MY CAR WAS STILL UNDER WARRANTY! THIS PROBLEM CONTINUED TO HAPPEN AND ANOTHER DEALERSHIP COULD NEVER ISOLATE THE PROBLEM. FAST FORWARD TO NOW WHEN I CONTACTED GM ABOUT MY CONCERNS SINCE NOBODY ELSE COULD HELP ME...GM STATED THAT THERE WAS NOTHING THEY COULD DO BECAUSE MY CAR WAS OUT OF WARRANTY. I ASKED THE GM P.O.C. ABOUT THE TSB I HAD FOUND RELATED TO THIS ISSUE. I STATED MY CONCERNS FOR A TSB RELATED TO AIR BAGS OVER A 7 YEAR PERIOD. YES, YOU READ THAT RIGHT. GM HAS HAD A TSB RELATED TO MY PROBLEM, AND THE SAME AIRBAG RELATED RECALL CHRYSLER JUST STARTED, FOR 7 YEARS!!! PLEASE ASSIST MYSELF AND OTHER CONSUMERS FROM BEING HURT BY THIS... *TR