NHTSA Complaint #10508199 — 2005 FORD ESCAPE

WHILE DRIVING A LOUD CRACK/POP WAS HEARD FROM THE PASSENGER REAR WHEEL AND THEN THERE WAS ROAD NOISE. WHEN WE STOPPED THERE WAS A LARGE HOLE IN THE WHEEL WELL AROUND THE SHOCK MOUNT. ALL THE METAL HAS RUSTED THROUGH. THE SHOCK HAS NO ATTACHMENT LEFT TO THE UPPER BODY, ONLY ALONG THE BOTTOM EDGE. WHEN THE VEHICLE BOUNCES IT MOVES INDEPENDENTLY OF THE SHOCK IN THAT CORNER. I OPENED UP THE INTERIOR COMPARTMENT, REMOVED THE CARPET AND TRIM PIECES TO GET A LOOK AND FOUND A HOLE THAT IS LARGE ENOUGH TO PUT MY HAND THROUGH. THIS CAR HAS LESS THAN 78,000 MILES. THE TIRES AND BRAKES WERE REPLACED IN THE FALL AND NO SIGNS OF DAMAGE WERE PRESENT AT THAT TIME DUE TO THE UNDERCOATING BEING IN PLACE. *TR