NHTSA Complaint #10508127 — 2012 KIA SORENTO

MY FAMILY AND I (WIFE, 4 YEAR OLD DAUGHTER AND 9 MONTH OLD DAUGHTER) HAD JUST EXITED THE FREEWAY AND ENTERED OUR HOUSING COMPLEX. WHILE DRIVING THROUGH THE NEIGHBORHOOD OUR VEHICLE'S ENGINE AS WELL AS ALL ELECTRICAL COMPONENTS TURNED OFF. WE WERE IN MOTION AT THE TIME IT TURNED OFF. WE HAD ANOTHER VEHICLE BEHIND US, BUT LUCKILY THEY SAW OUR VEHICLE SLOWING DOWN AND DROVE AROUND US. MY WIFE WAS DRIVING AND STATED EVERYTHING LOCKED UP AND, AS EXPECTED, SHE HAD TO MUSCLE THE STEERING TO PULL TO THE SIDE AND OUT OF THE WAY OF TRAFFIC. THE BRAKE PEDAL WAS ALSO DEPRESSED ALL THE WAY TO THE FLOOR, AND HAD NO ABS. WE HAD TO WAIT FOR THE VEHICLE TO COME TO A COMPLETE STOP THEN PUT THE VEHICLE IN PARK AND START THE ENGINE BACK UP. I INITIALLY TOLD MY WIFE TO PUT IT IN NEUTRAL BUT AFTER TRYING THAT, IT DID NOT WORK. AFTER WE GOT THE VEHICLE BACK ON WE DROVE STRAIGHT HOME. I CONTACTED CITRUS KIA THAT DAY AND TOLD THEM WHAT HAD HAPPENED. I WAS TOLD THAT THEY HAVE NOT HEARD OF THAT ISSUE AND WOULD HAVE NO WAY CONFIRMING WHAT HAPPENED UNLESS IT DID IT WHILE THEY WERE INSPECTING IT. MY VEHICLE WAS BEING SERVICED FROM 4/10/13- 4/13/13. THE END RESULT IS THAT THEY COULD NOT LOCATE THE PROBLEM BUT DID DO A NUMBER OF INSPECTIONS TO "HOPEFULLY" PREVENT THE PROBLEM FROM RE-OCCURRING. THEY TOLD ME THERE IS NOTHING MORE THEY COULD DO AS THEY HAVE NO WAY OF ACTUALLY VERIFYING WHY THE VEHICLE SHUT OFF WHILE IN MOTION. AS OF THIS WRITING I WAS ADVISED I COULD COME DOWN AND PICK UP MY VEHICLE, BUT WILL REFUSE UNTIL THE PROBLEM IS FOUND AND RESOLVED, AS THIS IS MY WIFE'S VEHICLE AND I DO NOT WANT THIS SAME PROBLEM HAPPENING AND IT RESULTING IN A INJURY OR FATAL COLLISION. I HAVE READ EDMUNDS.COM (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F13B7CA/40) AND SEE SIMILAR COMPLAINTS WITH NO RESOLUTION. PLEASE PLEASE HELP. *TR