NHTSA Complaint #10507374 — 2010 CHRYSLER SEBRING

ON MAY 31, 2013, I WAS TRAVELING TO VISIT FAMILY FOR EASTER. MY TWENTY-MONTH-OLD SON WAS ALSO IN MY VEHICLE. DRIVING AT APPROXIMATELY 30-35 MILES PER HOUR, LESS THAN 2 RPM, AROUND A CURVE WHEN I LOST ALL POWER STEERING OUT OF NOWHERE AND COULD NOT STEER. ALSO MY BRAKES WENT ALL THE WAY TO THE FLOOR AND WOULD NOT WORK. I WAS UNABLE TO CONTROL MY VEHICLE. THE VEHICLE WENT OFF THE EMBANKMENT UNCONTROLLABLY, ALMOST FLIPPING AND HITTING CONCRETE PLATES HEAD ON AND THAT QUICK THE VEHICLE CAME TO A STOP. DURING IMPACT I SMACKED MY FACE OFF OF THE STEERING WHEEL, SUFFERING A BLOODY BROKEN NOSE. MY SON THANKFULLY RECEIVED NO INJURY. PRIOR TO THE ACCIDENT I NOTICED MY BRAKES WERE SHAKING WHEN APPLIED, I MADE AN APPOINTMENT TO CHECK THEM FOR THE FOLLOWING WEEK. MY CAR RECEIVED DAMAGE TO THE FRONT BUMPER AND BACK BUMPER AS WELL AS A TIRE PRESSURE SENSOR AND A POPPED TIRE, TOTALING $419.00. ON THURSDAY APRIL, 4, I WENT TO GO PICK UP MY VEHICLE. THE MECHANIC TOOK THE VEHICLE FOR A TEST DRIVE FOR THE FIRST TIME SINCE THE ACCIDENT TO TEST THE NEW TIRE. HE NOTIFIED ME THAT I HAD NO POWER STEERING AND RULED MY CAR UNSAFE TO DRIVE AND DOCUMENTED HIS EXPERIENCE. I CONTACTED MY DEALERSHIP WHERE I BOUGHT THE VEHICLE AND THEY PICKED THE CAR UP AND DECLARED THAT MY POWER STEERING PUMP FAILED AND SO FAR I HAVE NO RECEIVED NOTICE ON THE CONDITION OF THE BRAKES. ALSO ON THURSDAY, I CALLED CHRYSLER TO EXAMINE FURTHER INTO THE POSSIBILITY OF MY VEHICLE BEING ONES RECALLED. THEY INFORMED THAT MY VIN WAS NOT UNDER THE RECALL AND A SPECIAL INVESTIGATOR WILL BE IN TOUCH. NO CONTACT HAS YET BEEN MADE. *TR