NHTSA Complaint #10507135 — 2013 FORD ESCAPE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10507135
Vehicle	2013 FORD ESCAPE
Component	VISIBILITY/WIPER
Date of Incident	April 4, 2013
Date Filed	April 4, 2013
Mileage	85 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

ON TITANIUM MODELS, THE HVAC VENTS HAVE A CHROME SURROUND. THIS CHROME SURROUND CAUSES A BAD REFLECTIVITY PROBLEM WITH THE OUTSIDE REAR VIEW MIRRORS ON DAYS WITH STRONG SUNLIGHT, WHICH MAKES IT HARD TO USE THE EXTERIOR MIRRORS. BOTH THE PASSENGER AND DRIVERS SIDE MIRRORS ARE AFFECTED. THE CORRECT SOLUTION WOULD APPEAR TO BE CHANGING THE CHROME SURROUND FROM CHROME TO MATTE BLACK. *TR

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