NHTSA Complaint #10505973 — 2000 VOLKSWAGEN PASSAT

WHEN MY CAR HAS A PROBLEM THERE IS A SCREEN THAT WILL TELL YOU WHAT IS WRONG. WHEN IT GETS MORE THAN 65 DEGREES OUTSIDE THE SCREEN QUITS WORKING, IT GOES BLANK. FIRST TIME I HAD PROBLEMS MY CAR WAS OVER HEATING, IT WAS BEEPING AT ME. I COULDN'T MAKE OUT WHAT IT WAS SAYING ON THE SCREEN. I HAD TO PULL OVER CUFF MY HANDS AROUND THE SCREEN TO SEE STOP OVER HEATING. I LOOKED AT MY DASH SAW THAT IT WAS OVER HEATING. THAT HAPPENED TWICE OFF AN ON WITH IN A FEW WEEKS. MY DAD AN I FIXED THE PROBLEM WITH OVER HEATING. ANOTHER TIME WAS JUST RECENT MY CHECK ENGINE LIGHT CAME ON AN ONCE AGAIN COULDN'T READ THE SCREEN. I CUFFED MY HANDS AN WAS ABLE TO SEE EMISSION CHECK. I THOUGHT IT WAS JUST ME BUT WHEN MY CAR OVER HEATED I USED GOOGLE TO SEARCH THIS SCREEN PROBLEM. TO CHECK TO SEE IF IT WAS ON RECALL OR ANYTHING,THERE IS A LOT OF PEOPLE WITH THIS ISSUE.THIS IS A MAJOR PROBLEM I THINK VOLKSWAGEN SHOULD PAY THE $400 IT TAKES TO REPLACE IT. THIS IS THEIR PRODUCT THAT IS DEFECTED! WHY SHOULD WE HAVE TO PAY FOR THEIR PROBLEM, SOME POINT THE LACK OF THIS WORKING COULD HURT SOMEONE. I'M WRITING TO MAKE SURE THIS GETS FIXED BEFORE SOMEONE GETS SERIOUSLY HURT. *TR