NHTSA Complaint #10505898 — 2011 BUICK ENCLAVE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10505898
Vehicle	2011 BUICK ENCLAVE
Component	STRUCTURE:BODY
Date of Incident	April 3, 2013
Date Filed	April 11, 2013
Mileage	40,085 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE BACK AUTOMATIC LIFT GATE WAS ACTIVATED. THE LIFT GATE OPENED PROPERLY BUT WHEN IT WAS OPENED COMPLETELY THE LOCKING MECHANISM FAILED AND THE DOOR FELL CLOSED. LUCKILY I WAS NOT STANDING IN THE DOOR OPENING. I TRIED THE LIFT GATE ONCE MORE AND IT RESPONDED EXACTLY THE SAME WAY AND I TRIED TO STOP THE GATE FROM CLOSING AND COULD NOT, THE DOOR CLOSED EVEN THOUGH I WAS TRYING TOM HOLD IT UP. I HAVE TAKEN THE CAR TO THE BUICK DEALER AND IT HAS BEEN REPAIRED. *TR

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