NHTSA Complaint #10505890 — 2005 FORD FIVE HUNDRED

CAR WAS BROUGHT IN FOR THROTTLE RECALL 3/28/13. UPON THE RETURN, THE CAR BEGAN EXPERIENCING ERRATIC SURGES OF RPM/SPEED. GEARS DID NOT SHIFT RIGHT WITH INTERMITTENT ACCELERATION UNTIL VEHICLE SHUT OFF WHILE DRIVING ON HIGHWAY, BARELY ESCAPING ACCIDENT. VEHICLE WOULD NOT START & HAD TO BE BROUGHT BACK TO DEALER. DEALER STATED IT WAS A PRE-EXITING CONDITION DESPITE VEHICLE NOT HAVING ANY PRIOR ISSUES BEFORE RECALL SERVICE. DEALER DIAGNOSED & AGREED TO REPLACE FUEL FILTER. VEHICLE RESTARTED, BUT STILL WITH INTERMITTENT ACCELERATION AND IMPROPER GEAR SHIFT SURGES AT ANY SPEED. ON 4/6/13, WHILE DRIVING ON HIGHWAY VEHICLE EXPERIENCED SEVERAL ENGINE FAILURES, NARROWLY ESCAPING ACCIDENT AGAIN. SHORTLY AFTER WHILE COMPLETELY STOPPED, VEHICLE LUNGED FORWARD HITTING ANOTHER VEHICLE FROM BEHIND, CAUSING SEVERE DAMAGE TO BOTH BUMPERS ALONG WITH ENGINE FAILURE. CAR WAS BROUGHT BACK TO DEALER ONCE AGAIN, AND DEALER REFUSED TO TAKE ACCOUNTABILITY AND RE-SERVICE, STATING IT WAS A PRE-EXISTING CONDITION. UNSERVICED VEHICLE REMAINS UNUSABLE AND CONSIDERED A HAZARD TO DRIVE. VEHICLE SITS IN STADIUM FORD QUALITY AUTO MALL, RUTHERFORD NJ WITH NO RESOLVE FROM FORD DESPITE NUMEROUS COMPLAINTS. *TR