NHTSA Complaint #10505592 — 2011 KIA SORENTO

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10505592
Vehicle	2011 KIA SORENTO
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 10, 2012
Date Filed	April 8, 2013
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I WAS DRIVING 30 MILES AN HOUR WHEN MY CAR STALLED OUT. I MANAGED TO PULL OVER TO THE SIDE OF THE ROAD BUT WAS UNABLE TO GET THE CAR TO START. THE CAR WAS TOWED TO THE KIA DEALERSHIP WHERE THEY REPLACED THE MAIN FUSE PANEL AND THE FUEL PUMP. THE SERVICE MANAGER SAID ONE SHORTED THE OTHER OUT AND THAT IT WAS A FLUKE. ON 4/7/2013, THE CAR WOULD NOT START. AGAIN, CAR TOWED TO DEALERSHIP WHERE THE SAME PROBLEM HAS OCCURRED. NOBODY, CAN TELL ME WHY THIS IS HAPPENING AND I AM REALLY NERVOUS TO DRIVE THE CAR AGAIN.. IF THE CAR STALLS OUT WHILE I'M DRIVING ON THE HIGHWAY, IT COULD BE DISASTROUS. KIA IS SAYING THEY HAVEN'T HEARD THIS HAPPENING WITH OTHER VEHICLES, HOWEVER, AFTER COMING TO THIS SITE, IT SEEMS TO BE HAPPENING WITH REGULARITY. HELP. WHAT ARE MY RIGHTS?? *TR

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